Implementation of a Process-Oriented ISO 9000 and ISO 14000 Management System in a Chemical Manufacturing Site

Abstract

Quite often, literature and training courses define how the conversion of an ISO system into a process-oriented system should or could work in theory. By contrast, this is a description of a practical solution implemented in 2001 at our chemical manufacturing site in Switzerland. In summary it can be said that sustainable development leads to a reduction in costs and a reduction in paperwork leaves more time for business. We therefore needed to set up just one simple management system for our tasks of preparing animal feed, food additives, pharmaceuticals and antibiotic products. We have found a way to create an integrated management system which takes account of the different regulations and responsibilities which exist in a large company like Roche, and of different legislations, ISO systems and GMP requirements.